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How Can WeHelp You?

Find answers to common questions, browse our documentation, or get in touch with our support team.

Documentation

Comprehensive guides and tutorials

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Video Tutorials

Step-by-step video guides

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Live Chat

Chat with our support team

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API Reference

Technical documentation for developers

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Frequently Asked Questions

Quick answers to the most common questions about our platform.

Getting Started

How do I create an account?

Simply connect your crypto wallet (MetaMask, WalletConnect, etc.) to get started. No traditional signup required.

What wallets are supported?

We support all major wallets including MetaMask, WalletConnect, Coinbase Wallet, and hardware wallets like Ledger.

Is there a minimum deposit?

No minimum deposit required. You can start with any amount, though we recommend at least $100 for meaningful returns.

Trading Bots

How do trading bots work?

Our bots use AI algorithms to analyze market conditions and execute trades automatically based on predefined strategies and risk parameters.

Can I customize bot strategies?

Yes, Pro and Enterprise users can customize strategies, set risk levels, and adjust parameters to match their trading preferences.

How often do bots trade?

Bots monitor markets 24/7 and execute trades when profitable opportunities arise, typically several times per day depending on market conditions.

Security & Safety

How secure are my funds?

Your funds never leave your wallet. Our bots interact with DeFi protocols through secure smart contracts, maintaining full custody of your assets.

What happens if the platform goes down?

Our bots run on decentralized infrastructure. Even if our interface is unavailable, your funds remain secure in your wallet.

Are smart contracts audited?

Yes, all our smart contracts are audited by leading security firms and undergo regular security reviews.

Fees & Pricing

What fees do you charge?

We charge a small performance fee (typically 10-20%) only on profits generated. No management fees or hidden costs.

Are there gas fees?

Yes, standard blockchain gas fees apply for transactions. We optimize transactions to minimize gas costs.

Can I cancel my subscription anytime?

Yes, you can cancel anytime. Your bots will continue running until the end of your billing period.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you succeed.

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